Data handling

A detailed companion to the privacy policy: where data lives, who processes it, how long we keep it and how it's protected.

Where data is stored

Accounts, lists, items, memberships, invitations and notification tokens are stored in a Supabase database in the EU (AWS, Ireland). Notifications pass through Expo's push service in the USA on their way to Apple and Google.

Processors

ProviderPurposeData locationTransfer safeguard
Supabase, Inc.Database, sign-in, server functionsEU (Ireland)DPA, standard contractual clauses
Functional Software, Inc. (Sentry)Crash and error reportsEU (Germany)DPA, standard contractual clauses
650 Industries, Inc. (Expo)Push notification deliveryUSADPA, Data Privacy Framework, standard contractual clauses
Vercel, Inc.Website hostingGlobal edge networkDPA, Data Privacy Framework, standard contractual clauses
Namecheap, Inc.EmailUSA/EUDPA, standard contractual clauses

Apple and Google are independent controllers for signing in with their accounts. Lappen receives your name, email address and profile picture link from them.

Retention

DataDeleted
Account and profileWhen you delete your account
Lists and itemsWhen deleted in the app, or with the owner's account
MembershipsWhen you leave or are removed, or with your account
InvitationsAutomatically, 30 days after use or expiry
Join attempts (for rate limiting)Automatically, after 1 day
Push notification tokensWhen you sign out on that phone, with your account, or automatically 90 days after the phone last opened the app
Notification cooldown recordsAutomatically, after 1 day
Crash reportsAutomatically, within 90 days
Support emailWithin 24 months

Security measures

Personal data breaches

If a breach puts your rights at risk, we report it to IMY within 72 hours and tell those affected without undue delay.

Contact

RIEN Network AB, lappen@riennetwork.com.

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